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We understand that shopping online can be difficult, especially with lingerie. So we've got your back .. and your boobs!

That's why we are happy to offer a full refund or exchange for any full priced item within 14 days of purchase. So if you receive a garment that isn't quite right or the size doesn't fit, don't stress please email and we are more than happy to assist you.


On the very rare occasion that you received a faulty product, please contact so we can replace this for you ASAP. 


Unfortunately, due to hygiene reasons Etheria cannot accept returns or exchanges on underwear. So please choose carefully and refer to our size guide or email for further assistance. 

For garments to be eligible for a refund or exchange they must be unworn, unwashed, un-altered and in original condition.


Please note: There is no exchange or refund on sale items. 


All returned items are at the expense of the customer. Returns may take up to 5-10 days for the funds to be received back into your bank account. 






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