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SHIPPING & TRACKING

SHIPPING (AUSTRALIA)

We want you to receive your lingerie goods ASAP! So to speed up the process Etheria offers standard & express shipping on all domestic orders.

We charge a flat rate shipping fee of $5.00 for standard delivery and $10.00 for express shipping

Shipping extras can be purchased at the checkout for additional costs (i.e. extra insurance, saturday delivery etc). Etheria trusts Australia Post as their preferred shipping provider. Orders will be dispatched within 24-48 hours from being received.

 

SHIPPING DELIVERY TIMES

Please see your location below to determine the delivery service available to your area. 

Location Delivery Service
QLD Metro Standard (3-4 business days) | Express (next business day) | Saturday delivery available
QLD Regional Standard (3-4 business days) | Express (1-3 Business days)
NSW Metro Standard (3-4 business days) | Express (next business day)
NSW Regional  Standard (3-4 business days) | Express (1-3 Business days)
VIC Metro Standard (3-4 business days) | Express (next business day)
VIC Regional Standard (3-4 business days) | Express (1-3 Business days)
SA Metro Standard (3-4 business days) | Express (next business day)
SA Regional Standard (3-4 business days) | Express (1-3 Business days)
WA Metro Standard (3-4 business days) | Express (1-3 Business days)
WA Regional Standard (3-4 business days) | Express (1-3 Business days)
NT Metro (Darwin) Standard (up to 7 business days) | Express (2-3 Business days)
NT Regional Standard (up to 7 business days) | Express (2-3 Business days)

 

TRACKING YOUR ORDER

Once your order has been dispatched, you will receive a tracking confirmation from Etheria and Australia Post notifying you when your parcel has been lodged. You can track your item using the code you are given by heading to www.australiapost.com/track.

If you have not received your tracking number, or would like to contact us about a shipping enquiry, please email customercare@etheria.com.au and we will contact you ASAP. 

Delivery times cannot be guaranteed by Etheria once dispatched from head office. Any delays post-despatchment are out of our control and are the responsibility of the shipping company. Orders will be dispatched within 24-48 hours of being received.

 

INTERNATIONAL SHIPPING

Etheria ships internationally worldwide for a flat rate fee of $30.00. Each international order is dispatched using Australia Post. To find out more about international delivery please contact customercare@etheria.com.au

You will receive a tracking number once your parcel has been dispatched from Australia. Please allow up to 12 business days for your parcel to arrive (depending on where you are based).

While we do our best to avoid customs duties and taxes on international orders, in the event that an international shipment attracts custom duties and taxes, you are required to pay all Duties and Taxes on the order.

 

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